General support
Account access, work-email verification, missed-call verification, profile and app questions.
Within 1 business day
We're here to help
Verification stuck, billing question, safety concern or a formal grievance — every message is read by a human and answered within one business day.
Account access, work-email verification, missed-call verification, profile and app questions.
Within 1 business day
Harassment, threats, impersonation, or a member you believe is not who they claim to be. Prioritised over everything else.
Subject line: SAFETY REPORT
HR teams, employee community programmes, campus and workplace partnerships.
Send a message
The more detail you give, the faster we can act. If you are reporting a member, include the exact display name shown on their profile — we never ask for and cannot use screenshots of private chats to identify anonymous sessions.
Use your work email if the issue is about verification — it helps us locate your account.
For billing, include the app store order ID from your purchase receipt.
Never send us passwords or OTPs. No one from QBCLE will ever ask for them.
Grievance redressal
As required under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, QBCLE publishes the contact details of its Grievance Officer. Any user may raise a complaint about content, conduct or a breach of our terms. We acknowledge every grievance within 24 hours and resolve it within 15 days.
Escalation: if we do not resolve your grievance to your satisfaction, data protection complaints may be escalated to the Data Protection Board of India. See our privacy policy and terms of use.